Privacy Policy

Last updated: 27/01/2024

This Privacy Policy describes how Buff Bat ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Buff Bat (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether as a customer, website visitor, or any other individual whose information we collect pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources to provide our Services, as detailed below. The information we collect varies depending on your interactions with us.

Types of Personal Information We Collect

• Information You Provide Directly: This may include:

  • Basic contact details: such as your name, address, phone number, and email.
  • Order information: including your billing and shipping address, payment confirmation, and phone number.
  • Account information: such as your username, password, and security questions.
  • Shopping information: such as items viewed, placed in your cart, or added to your wishlist.
  • Customer support information: including information you provide in communications with us.

• Information Collected Through Cookies: We use cookies and similar technologies to automatically collect information about your interaction with the Services ("Usage Data"), such as device and browser information, IP address, and site activity. You can control cookies through your browser settings; however, some features may not function properly if cookies are disabled.

• Information from Third Parties: We may collect information from vendors and service providers, such as:

  • Payment processors who collect payment details to complete transactions.
  • Analytics providers that help us understand how users interact with our Site.

How We Use Your Personal Information

We use your personal information to:

• Provide, personalize, and improve our Services.
• Process payments, fulfill orders, and manage returns or exchanges.
• Communicate with you about your orders, accounts, and customer support inquiries.
• Conduct marketing and advertising.
• Enhance site security and prevent fraud.

Cookies

We use cookies to improve your experience on our Site and provide the Services. For details about the specific cookies used, please review our Cookie Policy. You can manage your cookie preferences through your browser settings.

How We Disclose Personal Information

We may disclose your personal information as follows:

• With service providers who assist in operating our Site and Services (e.g., payment processing, shipping).
• With business and marketing partners to provide services and advertising tailored to you.
• With affiliates or within our corporate group for business operations.
• In connection with business transactions or to comply with legal obligations.

User-Generated Content

If you submit user-generated content (e.g., product reviews) to any public area of the Services, it will be public and accessible to anyone. We cannot control how others may use this information.

Third-Party Websites and Links

Our Site may contain links to websites operated by third parties. These sites are not governed by this Privacy Policy, and we recommend reviewing the privacy policies of any external sites you visit.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We use reasonable security measures to protect your information. However, no system is fully secure. We retain personal information only as necessary to fulfill our obligations or as required by law.

Your Rights and Choices

Depending on your location, you may have rights related to your personal information, including to:

• Access, correct, or delete your personal information.
• Restrict or object to certain data processing.
• Withdraw consent where we rely on it.
• Manage your communication preferences.

To exercise any of these rights, please contact us at info@buffbat.com. We may request verification of your identity before fulfilling your request.

Complaints

If you have complaints about our handling of your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

If you are located outside the United States, please note that we may transfer, store, and process your personal information in the United States or other locations. We will take steps to protect your information consistent with this Privacy Policy.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at info@buffbat.com.