Last Updated: 27/01/2024
At Buff Bat, we aim to deliver your fitness trackers, journals, and other products as quickly and safely as possible. This Shipping Policy explains our shipping practices, including delivery times, costs, and available regions. Please read carefully before placing your order.
1. Shipping Regions We currently offer shipping to the following regions:
- United States - Except Hawaii and Alaska
If you are outside our standard shipping regions, please contact us at info@buffbat.com to inquire about options and potential additional fees.
2. Processing Times Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Times
- Standard Shipping: 2-8 business days
Please note that these are estimated times and may vary due to factors beyond our control, such as customs processing and carrier delays.
4. Tracking Your Order Once your order is shipped, we will send you a tracking number via email to monitor your delivery’s progress.
5. Missing or Delayed Shipments If your order does not arrive within the expected delivery time, please contact us at info@buffbat.com. We will work with the carrier to investigate and resolve the issue.
6. Incorrect Shipping Information Please double-check your shipping information before placing an order. Buff Bat is not responsible for orders that are undeliverable due to incorrect, incomplete, or outdated shipping addresses. Additional charges may apply to re-ship items.
7. International Orders and Customs Fees For orders outside the [U.S./main shipping region], customers are responsible for any customs duties, taxes, or import fees that may apply. Customs processing may also delay the delivery of international orders.
8. Contact Information If you have questions about shipping, please reach out to us at info@buffbat.com.